Greensol Privacy Policy

VERSION 1.0
Updated at 2024-03-08

Greensol (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains
how your personal information is collected, used, and disclosed by Greensol.
This Privacy Policy applies to our website, http://www.greensol.io, and its associated subdomains
(collectively, our “Service”) alongside our application, Greensol. By accessing or using our Service,
you signify that you have read, understood, and agree to our collection, storage, use, and
disclosure of your personal information as described in this Privacy Policy and our Terms of
Service.
Meanings
For this Privacy Policy:
• ‘You’ refers to the person who accessed the Service, or the company, or other legal entity
on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement)
refers to Greensol Africa International Ltd, with its headquarters at D228 Ikota Shopping
Complex, VGC, Lekki, Lagos.
• Website refers to Greensol, accessible from http://www.greensol.io
• Service refers to the website/app.
• Service Provider means any natural or legal person who processes the data on behalf of
the Company. It refers to third-party companies or individuals employed by the Company
to facilitate the Service, to provide the Service on behalf of the Company, to perform
services related to the Service or to assist the Company in analyzing how the Service is
used.
• Third-party Social Media Service could be any website or social network website in which
a User can log in or create an account to use the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are small amounts of data generated by a website and saved by your web browser
to remember information about you, like a preference file created by a software application.
• Device could be any device with internet who can access services such as a mobile phone,
a computer or a digital tablet.
• Usage Data refers to the data that’s been collected automatically, either generated using
the Service or from the Service infrastructure itself. For example, how many times the user
accessed the website/app.
Information Collection and Use
For a better experience using our website or applications, we may require you to provide us with
certain personally identifiable information, including your name, phone number, and postal
address. The information that we collect will be used to contact or identify you. We collect
information from you when you visit our website/app, register on our site, place an order, subscribe
to our newsletter, respond to a survey or fill out a form.
• Email address
• Name / username
• Physical address
• Age
• Social media profile information
We also collect information from mobile devices for a better user experience, although these
features are completely optional:
• Location (GPS): Location data helps to create an accurate representation of your interests,
and this can be used to bring more targeted and relevant ads to potential customers.
• Phonebook (Contacts list): Your contacts list allows the website/app to be much easier to
use by the user since accessing your contacts from the app makes you save tons of time.
• Camera (Pictures): Granting camera permission allows the user to upload any picture
straight from the website/app, you can safely deny camera permissions for this
website/app.
How Do We Use the Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your
individual needs)
• To improve our website/app (we continually strive to improve our website/app offerings
based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your
customer service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
How Do We Use Your Email Address?
By submitting your email address on this website/app, you agree to receive emails from us. You
can cancel your participation in any of these email lists at any time by clicking on the opt-out link
or other unsubscribe option that is included in the respective email. We only send emails to people
who have authorized us to contact them, either directly, or through a third party. We do not send
unsolicited commercial emails, because we hate spam as much as you do. By submitting your
email address, you also agree to allow us to use your email address for customer audience
targeting on sites like Facebook, where we display custom advertising to specific people who have
opted-in to receive communications from us. Email addresses submitted only through the order
processing page will be used for the sole purpose of sending you information and updates
pertaining to your order. If, however, you have provided the same email to us through another
method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would
like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at
the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Greensol to you and fulfill the
purposes described in this policy. This is also the case for anyone that we share your information
with and who carries out services on our behalf. When we no longer need to use your information
and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either
remove it from our systems or depersonalize it so that we can’t identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information
when you place an order or enter, submit, or access your personal information. We offer the use
of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer
(SSL) technology and then encrypted into our Payment gateway providers database only to be
accessible by those authorized with special access rights to such systems and are required to
keep the information confidential. After a transaction, your private information (credit cards, social
security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the
absolute security of any information you transmit to Greensol or guarantee that your information
on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our
physical, technical, or managerial safeguards.
Governing Law
The laws of Nigeria, excluding its conflicts of law rules, shall govern this Agreement
and your use of the website/app. Your use of the website/app may also be subject to
other local, state, national, or international laws.
Your Consent
By using our site, registering an account, or making a purchase, you consent to this
Privacy Policy.
Log Data
We want to inform you that whenever you visit our website or applications, we collect information
that your browser sends to us that is called Log Data. This Log Data may include information such
as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website or
applications that you visit, the time and date of your visit, the time spent on those pages, and other
statistics.
Cookies
Cookies are files with small amounts of data commonly used as an anonymous unique identifier.
These are sent to your browser from the website that you visit and are stored on your computer’s
hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You can either
accept or refuse these cookies and know when a cookie is being sent to your computer. If you
choose to refuse our cookies, you may not be able to use some portions of our website or
application.
For more general information on cookies, please read “What Are Cookies”.
Remarketing Services
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or
retargeting) is the practice of serving ads across the internet to people who have already visited
your website. It allows your company to seem like they’re “following” people around the internet by
serving ads on the websites and platforms they use most.
Payment Details
In respect to any credit card or other payment processing details you have provided us with, we
commit that this confidential information will be stored in the most secure manner possible.
Third Party Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service delivery;
• To provide the Service on our behalf;
• To perform Greensol-related services; or
• To assist us in analyzing how our website and application is used.
We want to inform our users that these third parties have access to your Personal Information. The
reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to
disclose or use the information for any other purpose.
Third-Party Services and links thereto are provided solely as a convenience to you and you access
and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Invisible reCAPTCHA
• Invisible reCAPTCHA analyzes activity on a page (e.g. mouse movements and typing
patterns) to determine if a user is a robot.
• Invisible reCAPTCHA service may collect information from Your device.
• The information gathered by Invisible reCAPTCHA is held in accordance with its Privacy
Policy
Google Places
• Google Places is a service that returns information about places using HTTP requests. It
is operated by Google.
• Google Places service may collect information from You and from Your Device for security
purposes.
• The information gathered by Google Places is held in accordance with the Privacy Policy
of Google Security
We value your trust in providing us with your Personal Information, thus we are striving to use
commercially acceptable means of protecting it. But remember that no method of transmission
over the internet, or method of electronic storage is 100% secure and reliable, and we cannot
guarantee its absolute security.
Links to Other Sites
Our website and/or application may contain links to other sites. If you click on a third-party link, you
will be directed to that site. Note that these external sites are not operated by us. Therefore, we
strongly advise you to review the Privacy Policy of these websites. We have no control over, and
assume no responsibility for the content, privacy policies, or practices of any third-party sites or
services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal
identifiable information from children under 13. If we discover that a child under 13 has provided
us with personal information, we immediately delete this from our servers. If you are a parent or
guardian and aware that your child has given us personal information, please contact us so we
can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page
periodically for any changes. We will notify you of any changes by posting the new Privacy Policy
on this page. These changes are effective immediately, after they are posted on this page.
Information Regarding Your Data Protection Rights Under General Data Protection
Regulation (GDPR)
• For this Privacy Policy, we are the Data Controller of your personal information.
• If you are from the European Economic Area (EEA), our legal basis for collecting and using
your personal information, as described in this Privacy Policy, depends on the information
we collect and the specific context in which we collect it. We may process your personal
information because:
• We need to perform a contract with you, such as when you use our services
• You have given us permission to do so
• The processing is in our legitimate interests, and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law
• If you are a resident of the European Economic Area (EEA), you have certain data
protection rights. In certain circumstances, you have the following data protection rights:
• The right to access, update or to delete the personal information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent
• Please note that we may ask you to verify your identity before responding to such requests.
• You have the right to complain to the Data Protection Authority about our collection and
use of your personal information. For more information, please get in touch with your local
data protection authority in the European Economic Area (EEA).
California Residents
• The California Consumer Privacy Act (CCPA) requires us to disclose categories of
Personal Information we collect and how we use it, the categories of sources from whom
we collect Personal Information, and the third parties with whom we share it, which we
have explained above.
• We are also required to communicate information about the rights California residents have
under California law. You may exercise the following rights:
• Right to Know and Access. You may submit a verifiable request for information regarding
the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which
categories of Personal Information are collected or used by us; (3) categories of sources
from which we collect Personal Information; and (4) specific pieces of Personal Information
we have collected about you.
• Right to Equal Service. We will not discriminate against you if you exercise your privacy
rights.
• Right to Delete. You may submit a verifiable request to close your account and we will
delete the Personal Information about you that we have collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s
personal data.
• If you make a request, we have one month to respond to you. If you would like to exercise
any of these rights, please contact us.
• We do not sell the Personal Information of our users.
• For more information about these rights, please contact us.
California Online Privacy Protection Act (CalOPPA)
• According to CalOPPA, personal information is defined as any data that may be used to
identify a person
• Under the CalOPPA, California consumers have the right to:
• Request that a business that collects a consumer’s personal data disclose the categories
and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has
collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s
personal data.
• If you make a request, we have one month to respond to you. If you would like to exercise
any of these rights, please contact us. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us
by emailing ask@greensol.io

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